Pain point · API & developer experience · Annoyance
Building internal tools requires technical expertise and effort
Part of the theme “Setup requires substantial customization” · 3 reports · see them all
1 source thread · first seen 2024-02
Summary
The author says Airtable and other internal-tool builders require substantial user interaction and integrations expertise, making it difficult for support teams to get useful tools without engineering help.
- Affects
- Customer-support teams
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“These tools are also all targeted at integrations-experts who have the technical knowledge to write code and spend time building the tool they want”