Friction

Pricing

Reading a product's page is free. Finishing the job is what the plans cover: every item in full, exportable evidence, briefs, tracking, and pages built on request.

What is included Free
€0
Sprint Pass
€9 for 7 days, one-off
Pro
€29 a month or €290 a year
Browse products Get a Sprint Pass Pro, €29 a month

or €290 a year

Product pages, search, browseAllAllAll
Items per categoryTop 5 in full with excerpts and sources; the rest listed by titleAll, in fullAll, in full
Compare matrix, shared and unique pains, switching flowsYesYesYes
Collections1 collection, 20 itemsUnlimitedUnlimited
Item-level CSV export–YesYes
Cited briefs–320 a month
Watchlist, weekly digest, Changes, rising and falling areas––Up to 25 products
Products built on requestRequest, queued2, published or declined within 3 working days5 a month, within 3 working days
Submit feedback, me too, vendor claimYesYesYes

Sprint Pass

For one research sprint: you picked a product to build against, beat or buy, and you need everything its users said, in one week. Pay once; nothing renews.

Pro

For staying current: you keep watching products, get the weekly digest of what is new and rising, and ask for pages that do not exist yet. Cancel any time in your account.

Vendors

Free. Claim your product's page, reply on every item, and run a board, roadmap and changelog on it.

Questions

“Where does this come from? Is it scraped reviews?”

It comes from public posts by the people who use the product: Hacker News threads, public GitHub issues and discussions, and vendors' own public changelogs. Each item links to the exact post. Nothing is copied from G2, Capterra or Reddit. The data page lists what is stored, where it is from and for how long.

“How do I know it is accurate, not an AI summary?”

Every excerpt is 25 words or fewer and is checked in code to appear word for word in the source, so you can click through and read the original. The summary above it is written by Friction and is labelled as such. Vendors can reply on any item, and anyone can report an item for correction or removal.

“What if I only need it for a week, or want out?”

That is what the Sprint Pass is: seven days, one payment, no renewal. Pro can be cancelled at any time from your account and keeps working to the end of the period you paid for. Your collections and briefs stay on your account either way. Withdrawal rights are set out in the Terms.