Friction

Switching reason · Reliability & bugs · Causes churn

Master password stopped working twice, user shopping for another manager

1 source thread · first seen 2023-05

Summary

A user lost access to their vault twice because the master password stopped being accepted, even though a copy kept elsewhere was correct. They are now evaluating other password managers.

Affects
Family user managing around 500 logins
Switched to or considered
1Password

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“Bitwarden scrambled my master password so that I lost access, not just once but twice”

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