Friction

Pain point · Data export & migration · Blocks work

Backup export silently omits attachments, risking lost files

1 source thread · first seen 2022-06

Summary

The vault export does not include attachments and gives no warning, so the user nearly forgot them. After migrating they had to re-upload every attachment by hand.

Affects
User migrating from LastPass
Workaround
Manually saved all attachments and re-uploaded them to the proper items

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“these companies should have a warning that attachments won't export”

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