Friction

Switching reason · Permissions & security · Causes churn

New-device 2FA default could push a long-time user away

1 source thread · first seen 2025-01

Summary

The user dislikes the email-based verification on new devices, especially for people using VPNs, and says it may make them leave. They bought a subscription and refunded it within an hour.

Affects
Individual user, VPN user
Switched to or considered
a self-hosted solution

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“This feature may actually cause me to leave”

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