Friction

Datadog

datadoghq.com · Observability and monitoring

Cloud monitoring and security platform for infrastructure and applications.

25 themes · 25 reports · 33 older · 51 source threads · 1 source type · updated 2026-02

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This page rests on 51 Hacker News threads. No other public source type applies to Datadog yet; every item links to the comment it came from.

Pain points 17 themes · 17 reports

ItemAreaSeveritySupportLast seen
Sending structured logs to Datadog would nearly double IT spend

The user estimates that sending all service structured logs to Datadog under their current retention policy would nearly double their IT spend. They use Grafana, Loki, and ClickHouse instead, at under $100 per month.

Pricing & plansBlocks work3 sources2026-01

“it would just about double our current IT spend”

“Datadog seems to have switched to revenue extraction in a way that would make oracle proud”

Datadog pricing is difficult to justify

The user describes Datadog’s pricing as excessive and says it is hard to find an alternative, so they continue using it despite dissatisfaction.

Pricing & plansBlocks work2 sources2026-02

“they suck but not enough to leave”

“I love everything about Datadog, except for their pricing.”

Custom metrics make gradual migrations much more expensive

Metrics scraped from Prometheus were classified as custom unless they came from Datadog's agent, and the resulting costs could have increased the bill by 10x. The team reduced those metrics and switched to official agent metrics and configs.

Affects: Heavy telemetry users

Pricing & plansCauses churn1 source2023-11

“anything not an official DD metric (that is, collected by their agent typically) is custom and then becomes substantially more expensive”

Per-host pricing encourages infrastructure-focused monitoring

Datadog’s per-host pricing is described as steering teams toward tracking infrastructure topology rather than user-facing behavior, leaving them with many dashboards but no quick answer about whether checkout is broken.

Affects: Teams using Datadog for monitoring

Pricing & plansBlocks work1 source2026-02

“their per-host model incentivizes you to care about infrastructure topology rather than user-facing behavior”

Unused Datadog services drive excess spending

Teams may pay for services they rarely use when onboarding gaps prevent broader adoption, and lack time to follow up on spending recommendations. The commenter says Datadog can be expensive for a minimal set of benefits in that situation.

Affects: Teams using Datadog

Pricing & plansBlocks work1 source2024-08

“they are expensive for the minimum of things”

Datadog billing is difficult to understand BillingBlocks work1 source2024-06
Custom metrics can make Datadog bills exceed expectations Pricing & plansBlocks work1 source2024-04
Some Datadog OTel support does not work with key features IntegrationsBlocks work1 source2024-03
Usage monitors do not align with contracted billing units BillingBlocks work1 source2024-02
Datadog pricing can be opaque and far more expensive Pricing & plansBlocks work1 source2024-02
Serverless monitoring is inadequate for bursty workloads OtherBlocks work1 source2024-02
Creating graphs with SQL is unavailable Reporting & analyticsBlocks work1 source2023-11
Missing feature in the Datadog Python library went unanswered API & developer experienceAnnoyance1 source2026-02
Datadog search results make troubleshooting documentation harder to find DocumentationAnnoyance1 source2024-09
CoScreen adds window chrome and causes jank UI & usabilityAnnoyance1 source2024-06
Viewing logs in Datadog's browser interface is painful UI & usabilityAnnoyance1 source2024-03
Serverless documentation is poor DocumentationAnnoyance1 source2024-02
Datadog pricing feels high versus free monitoring tools Pricing & plansBlocks work2 sources2023-06
Datadog is prohibitively expensive for serverless monitoring Pricing & plansCauses churn1 source2022-10
Datadog costs can balloon as usage scales Pricing & plansBlocks work1 source2023-08
Datadog does not support PyPy IntegrationsBlocks work1 source2023-07
CI Visibility omits ongoing GitLab pipelines IntegrationsBlocks work1 source2023-07
Hosted monitoring log views can be slow PerformanceBlocks work1 source2023-06
Dependency upgrade can break production with Datadog installed Reliability & bugsBlocks work1 source2023-06
Datadog graphs have inconsistent statistics and awkward units Reporting & analyticsBlocks work1 source2023-04
Datadog outage removes access to logs and metrics Reliability & bugsBlocks work1 source2023-03
Datadog log drain from Vercel is limited IntegrationsBlocks work1 source2022-09
Running Datadog APM on Vercel is not viable IntegrationsBlocks work1 source2022-09
Datadog APM minimum spend is too high for occasional use Pricing & plansBlocks work1 source2022-06
Managing dashboards, alerts, and integrations takes substantial effort CustomizationBlocks work1 source2022-01
Traefik Datadog integration is outdated and poor IntegrationsBlocks work1 source2022-01
Metric queries have limited filtering and composition API & developer experienceBlocks work1 source2021-05
Datadog's GUI lacks features and can break during fast typing UI & usabilityBlocks work1 source2021-05
Datadog's à la carte pricing can become expensive Pricing & plansBlocks work1 source2021-01
Account manager could not explain Datadog features SupportBlocks work1 source2020-08
Support took excessive back-and-forth to solve issues SupportBlocks work1 source2020-08
Unclear billing and limited access controls BillingBlocks work1 source2020-07
Unwanted personalized sales outreach deterred trial SupportBlocks work1 source2019-09
APM trace sampling and retention hide important errors PerformanceBlocks work1 source2019-09
Autocomplete is an annoyance UI & usabilityAnnoyance1 source2023-08
Datadog sales bypassed a company-wide email block OtherAnnoyance1 source2023-06
Finding generated SQL in Datadog traces is cumbersome API & developer experienceAnnoyance1 source2023-06
Debugging distributed systems through Datadog logs is frustrating UI & usabilityAnnoyance1 source2023-03
Datadog has a steep learning curve Setup & onboardingAnnoyance1 source2022-09

Feature requests 4 themes · 4 reports

ItemAreaSeveritySupportLast seen
Offer a self-hosted Datadog option

The user wants self-hosting as an option but says their team lacks the redundant expertise to deploy and manage the systems, and hiring an additional FTE would be necessary.

Affects: The user's company team

Self-hosting & upgradesBlocks work1 source2026-02

“I wish self hosting were an option”

Free Datadog alternative wanted

The commenter wants a free alternative to Datadog and is surprised one is not available.

Pricing & plansBlocks work1 source2026-01

“There should be a free alternative. I'm surprised there is literally no free alternative to Datadog”

Improve Cloudflare Workers OpenTelemetry documentation

The Cloudflare Workers OpenTelemetry example uses a deprecated library and points to a replacement, prompting a request to update the documentation.

DocumentationAnnoyance1 source2024-11

“the example is out of date using an deprecated library”

Improve support for OpenTelemetry semantic conventions

The user wants Datadog and other observability vendors to better support OpenTelemetry semantic conventions and rely less on vendor-specific agents.

IntegrationsAnnoyance1 source2023-10

“I do hope that the big parties Datadog, Dynatrace, New Relic would better support semantic conventions”

Official Datadog support for Amazon Linux 3

The user wants Amazon Linux 3 to have official Datadog support as part of a refreshed, RHEL-compatible Amazon Linux release.

Affects: Teams running large fleets of EC2 instances

OtherBlocks work2 sources2021-11

“official support from datadog”

“official support from datadog”

Show the time zone on logs and metrics by default UI & usabilityBlocks work1 source2023-01
Define alert logic in application code API & developer experienceAnnoyance1 source2023-06
Add a date/time picker to APM UI & usabilityAnnoyance1 source2019-09

Workarounds 0 themes · 0 reports

Nothing recorded in this category yet.

Switching reasons 4 themes · 4 reports

ItemAreaSeveritySupportLast seen
Pricing drove a switch to Grafana

The user switched from Datadog to Grafana and describes Datadog pricing as a reason to leave.

Pricing & plansCauses churn4 sources2025-06

“By switching to Better Stack, we were able to cut our monitoring and alerting costs by 90%”

“We switched from Datadog to Grafana (do not recommend unless they got you over a barrel on pricing”

Datadog cost and sales pressure led to migration

The company said Datadog price increases and repeated sales pressure made the service more expensive than its highest-paid salaries. It switched to Prometheus and Grafana for similar functionality at a much lower cost.

Affects: Startup

Pricing & plansCauses churn1 source2024-07

“the startup I worked for was paying Datadog more money per-month than the highest-paid salaries on the team”

Seeking a quick migration path from Datadog batch intake

The user is looking to replace Datadog and asks whether HyperDX offers a similar batch HTTP intake API for a quick transition.

Data export & migrationBlocks work1 source2024-11

“I'm looking for the quickest way to switch over”

Avoids Datadog over expense and business concerns

The commenter prefers AWS logging and metrics because they see it as less expensive and less troublesome than Datadog, despite its less polished appearance.

Pricing & plansBlocks work1 source2024-04

“avoiding their smelly business is worth the plain looks to me”

Datadog is too expensive for the team’s budget

The user considers Datadog a strong product but says its price is too high, so their team uses Grafana Cloud instead. They may consider SigNoz later if they have time to migrate.

Affects: The user's team

Pricing & plansCauses churn1 source2023-05

“It's a great product. Too expensive though”

Seeking affordable alternatives to Datadog Pricing & plansBlocks work1 source2020-07