Friction

Claim the Intercom page

Claiming is free. You prove you work at Intercom with an email address at intercom.com; Friction sends a link there.

These are public today, under your product's name. A reply from Intercom sits under the report, on the record, marked as verified at intercom.com: the next person who reads it sees you answered.

What Intercom would post on the top report

Built on the report people repeat most on this page. Nothing appears until you post it.

A first reply, under the report

A board post, with a public status

Intercom widget is seen as an annoying intrusion Planned

Planned: Scoped for the next release.

A changelog entry, linked to the report

Fixed: Intercom widget is seen as an annoying intrusion

Resolves: Intercom widget is seen as an annoying intrusion

Reports are not edited or removed by the vendor; a wrong one is flagged and reviewed within 3 working days. More on what vendors get.