Friction

Pain point · UI & usability · Blocks work

Intercom widget is seen as an annoying intrusion

4 source threads · first seen 2017-06 · last seen 2019-03

Summary

The user objects to the Intercom widget appearing on the video player site, describing it as an unwanted interactive element. The post does not specify a more concrete problem with its behavior.

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“Chats popping up, covering a considerably big part of the screen and auto playing a sound – that's what's so annoying about these!”

“mandatory annoying Intercom garbage”

“the annoying Intercom popup that takes up way too much screen real estate”

“they slow the page a lot, but the sound, and the insistence on opening chat windows with idiotic default content”

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