Pain point · UI & usability · Annoyance
Automatic Intercom popup annoys site visitors
3 source threads · first seen 2018-03 · last seen 2022-12
Summary
The Intercom popup is described as annoying, despite the product being effective. The complaint concerns how the widget interrupts visitors on sites that use it.
- Affects
- Website visitors
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“you can't stop it”
“incredibly annoying, intrusive and distracting, especially when a bot pops up saying something that I absolutely don't need to focus on”
“oh that horrible popup”
“if you want to annoy visitors to your site and make them hate you, you should probably choose to outsource that functionality to Intercom”