Friction

Workaround · UI & usability · Annoyance

Using Intercom support requires disabling a widget blocker

1 source thread · first seen 2019-03

Summary

A user finds it inconvenient to disable their browser's chat-widget blocker and refresh the page when they need Intercom for support.

Affects
Users seeking product support
Workaround
Disable the blocker and refresh the page.

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“using intercom for product support) to disable my blocker & refresh the page”

Report this item