Pain point · Pricing & plans · Blocks work
Concern about Intercom's future cost and compliance
2 source threads · first seen 2016-02 · last seen 2019-11
Summary
The user expects Intercom to become expensive and is considering self-hosting tools, particularly if they pursue HIPAA compliance. They note that operating self-hosted software would also bring infrastructure and maintenance costs.
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“I know it's going to get very expensive over the next few years”
“it's expensive for a lot of complicated tools that I will never use”