Switching reason · Other · Causes churn
Built a replacement after frustration with support tools
1 source thread · first seen 2026-09
Summary
After years of using tools including Intercom, the author became fed up with their support system and built a custom support platform with the features they wanted.
- Switched to or considered
- Their own platform, tiny.help
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“I got so fed up with my support system, and after years of using tools like Intercom, I built my own platform”