Pain point · Permissions & security · Blocks work
Risk of agents accidentally replying through Intercom MCP
1 source thread · first seen 2026-06
Summary
The author wants control over which MCP tools their team can use, citing the risk that an agent could accidentally reply to a customer through Intercom.
- Affects
- Engineers using agents
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“I don't want someone using the Intercom MCP to accidentally reply to a customer with an agent”