Workaround · Pricing & plans · Blocks work
Built a custom support platform after Intercom was unaffordable
1 source thread · first seen 2025-07
Summary
The author couldn’t afford Intercom or other helpdesks, so they built a minimal customer support platform themselves to support AI-assisted responses and actions.
- Affects
- Small SaaS operator
- Workaround
- Built a minimal custom customer support platform and help center.
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“I couldn’t afford an Intercom/Front/HelpScout/Zendesk, and those don’t really have fully functional agents anyway”