Workaround · Permissions & security · Blocks work
Bug reports omit details to avoid exposing health information
1 source thread · first seen 2023-06
Summary
Because Jira lacks the needed HIPAA coverage, reports avoid including details resembling the actual bug, forcing clinicians and customer service to take extra steps to file issues.
- Affects
- Clinicians and customer service
- Workaround
- Include only very vague information in Jira reports.
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“no bug reports can go into JIRA with anything resembling the actual bug other than very vague info”