Friction

Pain point · Performance · Causes churn

Slow Jira pages disrupt issue discussions and daily work

2 source threads · first seen 2016-09 · last seen 2019-08

Summary

Jira Cloud takes seconds to switch views, so engineers minimize their use of the UI and move bug discussions to Slack, where they are harder to find. The slowness also makes reporting cumbersome.

Affects
Engineers and project managers
Workaround
Open links in new tabs, create issues through a Slack chatbot, and discuss bugs in Slack; sometimes paste Slack links into Jira comments.

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“It's slow enough that I don't care about any of the other (pretty glaring) UX flaws”

“The cloud hosting was so slow”

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