Pain point · UI & usability · Blocks work
Jira search and bulk ticket operations are inadequate
Part of the theme “Jira search misses matching issues” · 4 reports · see them all
1 source thread · first seen 2025-12
Summary
The user says Jira search and similar-ticket discovery are poor, and bulk actions such as closing multiple tickets and linking them to one issue are unavailable or impractical. Rules for automatic classification are also missing or require admin access.
- Affects
- Team investigating and classifying failures
- Workaround
- Uses Google Sheets to filter rows and copy-paste root-cause values; considers custom scripts or Google Apps Script.
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“search sucks. "Find similar ticket" sucks. Rules are missing (or need admin)”