Switching reason · Pricing & plans · Causes churn
Customer portal locked behind $1,500/month premium tier, too costly for small API business
1 source thread · first seen 2024-04
Summary
A B2C API-based business evaluated Lago but could not justify the premium tier needed for the customer portal at its revenue level, and stayed with Stripe Billing for flat charges.
- Affects
- B2C API-based business
- Switched to or considered
- Stripe Billing
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“I couldn't do without the customer portal which is a premium feature, and premium was at least $1,500 USD/month”