Pain point · Reporting & analytics · Causes churn
Current usage report blank in customer analytics tab
2 source threads · first seen 2023-09 · last seen 2025-04
Summary
The analytics tab shows an empty current usage section because the usage subscription query returns nothing although the customer has a subscription.
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“Current usage report is not showing in the analytics tab”
“After this events lago stop show customer usage for this billing plan”