Friction

Pain point · Setup & onboarding · Blocks work

No visibility into why SMTP connection does nothing after connecting

4 source threads · first seen 2020-10 · last seen 2023-06

Summary

A new user sees an SMTP connection attempt on their mail server but nothing afterwards and cannot tell how to debug it from listmonk's side.

Affects
New listmonk user

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“tried many times and i cannot get an email on my test box”

“I have tried telnet commands and they work fine”

“I see a SMTP connection attempt on my mail server, but nothing after that”

“I am trying to send out a test mail from campaign screen, it says email sent but does not land in my mail”

Report this item