Switching reason · Reliability & bugs · Causes churn
Janky UX and missed notifications led team back to Slack
1 source thread · first seen 2021-07
Summary
A company found the self-hosted chat less smooth and more annoying, with occasional missed notifications, and preferred Slack's richer product.
- Affects
- company that self-hosted
- Switched to or considered
- Slack
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“frictional jank related to mattermost that just made it less smooth to use and more annoying, with the occasional missed notification”