Friction

Pain point · Reliability & bugs · Causes churn

Automatic logouts silently stop push notifications

1 source thread · first seen 2021-05

Summary

Users are logged out automatically for security reasons and then stop receiving push notifications through no fault of their own, which looks like a bug and makes the product seem unreliable.

Affects
infrequent users

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“This is the biggest reason I cannot recommend Mattermost when it can be seen as unreliable”

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