Pain point · Mobile · Causes churn
Push notifications unreliable and app reloads slowly after switching back
2 source threads · first seen 2016-08 · last seen 2024-11
Summary
The mobile app's push notifications do not really work and returning to the app takes about 15 seconds to reload, which made it useless for this user.
- Affects
- mobile users
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“Mobile devices do not receive push notifications (iOS and Android alike)”
“push notifications not really working, the chat taking 15 seconds to reload everything upon switching back to the app”