Friction

Pain point · Pricing & plans · Causes churn

Team edition hides messages after the 10,000 message limit appears post-upgrade

1 source thread · first seen 2025-10

Summary

After an upgrade, a school instance with thousands of users and hundreds of thousands of posts sees older messages hidden behind a 10,000-message limit banner and cannot reach them.

Affects
school running team edition with 2000+ users

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“10.000-message limit reached. Messages sent before 26. September 2025 are hidden -Restore Access" appeared”

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