Friction

Pain point · UI & usability · Annoyance

Away status triggers after 5 minutes even when using other apps

1 source thread · first seen 2017-10

Summary

The desktop app marks users Away after inactivity within the app itself, even while they are actively using other applications on the computer.

Affects
desktop app users

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“5 minutes of inactivity in Mattermost will cause the users status to change to "Away", even if the person is at their computer”

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