Odoo

After a couple of years with Odoo, a user calls the experience frustrating because the documentation is weak and relevant answers are hard to find through general search engines when stuck.

Affects: Odoo implementers

A consultancy reports that scaling the database is one of its biggest challenges with some clients, and thinks long-lived locks in the app cause performance issues more than raw database speed.

Affects: Odoo consultancy with large clients

A self-hosting user finds Odoo hackable and capable but dislikes the divide between paid and free editions, working around it with plugins that extend the free version.

Affects: Small business owner self-hosting for a bakery-cafe

After resizing the server, assets would not load, causing JavaScript, CSS and QWeb errors that stopped printing and adding product lines to sales orders.

Affects: Users running Odoo 11 on Ubuntu

After several months as a paying customer, the user still lacked the privileges to reply or ask questions on the community forum.

Affects: Paying Odoo customer

Microsoft is turning off Basic Auth for POP3 and IMAP on Office 365, which will break incoming email for every Odoo instance using it. The reporter asks for OAuth 2.0 support or direct Exchange Web Services.

Affects: Odoo instances connected to Office 365

The reporter argues wkhtmltopdf, which runs on a forked old Qt WebKit, is unsuitable for an ERP and suggests a modern alternative such as WeasyPrint.

Affects: Odoo administrators

Grouping the valuation report by warehouse or location shows undefined, yet users need stock value per location, for example for insurance reporting.

Affects: Inventory and finance teams

Businesses needing different invoice or receipt numbering per customer type cannot configure several sequences in one journal or add a second sales journal to the POS without hacky fiscal position workarounds.

Affects: Latin American businesses with regulatory numbering

A company owning several domains wants one database to send and route mail correctly per user and company domain, instead of running multiple instances.

Affects: Holding company with multiple domains

Using Odoo's upgrade service means giving it access to the database. Customers can obfuscate sensitive columns before sending, though this is partial, or run community upgrade scripts themselves.

Affects: Teams upgrading Odoo with sensitive data

Newer Chrome blocks insecure RPC calls from HTTPS pages, which breaks communication between the point of sale and the PosBox. Workarounds are serving the POS over plain HTTP or disabling the browser protection.

Affects: Retailers using POS with PosBox hardware

A commenter chooses ERPNext over Odoo because of better performance and because it does not hold features back behind a freemium open-core model.

Affects: Self-hosters comparing ERPs

A developer warns others away from Odoo after a customer project, citing that simple template changes require upgrading modules, adding several seconds to each change.

Affects: Agency developer building for a customer