Pain point · Reliability & bugs · Blocks work
Invite email never sent but UI shows success
5 source threads · first seen 2023-05 · last seen 2025-05
Summary
After setting SMTP variables and adding a member, the UI shows a success toast but no email arrives and no error appears in the worker logs.
- Affects
- self-hosters
Evidence
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“I've re-installed Plane 7ish times, all with different ways/configurations, I could not get SMTP to work”
“From god mode I have setup the SMTP configurations and it's saving successfully, but still emails are not being sending”
“I don't see any errors even if I unset the relevant environment variables or enter nonsense values”
“it says mail has been sent successfully but it's not send to the corresponding mail ID”
“I do get a green toast message, but no mail is being sent and there is also no error”