Pain point · Support · Blocks work
Support only reachable via Slack developers who reply days later
1 source thread · first seen 2023-04
Summary
A user would recommend PostHog but finds customer communication poor: the only route is talking to developers on Slack, who answer days later. They stay only for session recordings.
- Affects
- team using PostHog
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“You can only talk to developers who answer days later after your query on Slack”