Friction

Pain point · Setup & onboarding · Annoyance

Marketing site does not make clear what PostHog actually does

2 source threads · first seen 2020-10 · last seen 2025-09

Summary

A visitor spent several minutes on the PostHog site and still had to ask an LLM to explain what the product does.

Affects
prospective user
Workaround
Asked an LLM

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“I poked at the site for a few minutes, then had to ask an LLM what PostHog actually does”

“PostHog could also be, but I didn't really understand the features as it related to a normal WordPress website”

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