Friction

Feature request · Reporting & analytics · Blocks work

Watch session replays of users who hit errors

1 source thread · first seen 2024-07

Summary

Customers commonly ask to watch the sessions of users who encountered errors so they can prioritize and fix the most important issues, which led to the error tracking product.

Affects
product and engineering teams

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“one of the most common requests we get is whether I can watch sessions of users who've encountered errors”

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