Friction

Feature request · UI & usability · Blocks work

Find and merge duplicate users created by tracking mistakes

1 source thread · first seen 2020-08

Summary

A tracking mistake created duplicate users with the same email; there is no UI to detect and merge them, so the user falls back to a Python shell.

Affects
team with messy identity tracking
Workaround
Merge directly in the Python shell

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“We accidentally messed up some tracking which means we have duplicate users with the same email”

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