Pain point · UI & usability · Blocks work
Users struggle to find features and are unaware of other capabilities
2 source threads · first seen 2020-09 · last seen 2021-05
Summary
Customer interviews show the navigation makes it hard to reach needed features and that users do not know about other PostHog capabilities.
- Affects
- PostHog users
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“It's not always obvious where to go to accomplish something”
“users find it a bit hard to reach the features they need or b) users are unaware of other features/capabilities of PostHog”