Friction

Switching reason · Pricing & plans · Causes churn

Per-user charges for view-only forms

1 source thread · first seen 2022-07

Summary

The user is switching away because Retool charges £10 per month for users who only view an already-built form. They consider the view-only price too high compared with the builder price.

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“we're actively switching away from retool because you insist on charging £10 a month users who are a simply view form”

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