Friction

Pain point · UI & usability · Blocks work

Salesforce is difficult for volunteers to use

Part of the theme “Clunky and dated interface” · 6 reports · see them all

1 source thread · first seen 2024-06

Summary

A volunteer says Salesforce is difficult to use and that other volunteers need extensive training, making its usability an ongoing annoyance.

Affects
Volunteers

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“The difficulty of using these systems is in range for me as a retired software engineer, (although endlessly annoying), but other volunteers need extensive training”

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