Friction

Switching reason · Pricing & plans · Causes churn

Salesforce cost and complexity overwhelmed a small business

1 source thread · first seen 2021-11

Summary

A small-business owner switched to Zoho One after Salesforce's cost and complexity became too much. They also cite minimum user licenses and annual contracts as disadvantages compared with Zoho.

Affects
Small-business owner
Switched to or considered
Zoho One

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“the cost and complexity for a small business became too much”

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