Pain point · Pricing & plans · Blocks work
Small businesses pay enterprise prices for unused Salesforce features
Part of the theme “High costs for basic and small-team use” · 8 reports · see them all
1 source thread · first seen 2026-01
Summary
Small-to-medium businesses may use only a small portion of Salesforce's functionality while still paying enterprise prices, making it costly for their needs.
- Affects
- Small-to-medium businesses
Evidence
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“most small-to-medium businesses are using maybe 10% of its functionality but still paying enterprise prices”