Friction

Pain point · Permissions & security · Causes churn

Security triage underestimated access to client email threads

1 source thread · first seen 2024-10

Summary

The commenter says Zendesk's security triage team failed to recognize the danger of an attacker accessing an arbitrary thread in a client's corporate email chains.

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“an attacker to get access to an arbitrary thread on a their CLIENT's corporate email chains”

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