Friction

Feature request · Customization · Annoyance

Make quick front-end changes to Zendesk

1 source thread · first seen 2021-01

Summary

The commenter wants to modify SaaS tools such as Zendesk from the front end instead of needing access to the codebase, which is unavailable for these products.

Evidence

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“we'd rather make quick modifications on the front end”

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