Switching reason · Other · Causes churn
Missing help-desk features deter a switch to Zendesk
1 source thread · first seen 2019-05
Summary
The commenter says they would switch from Zendesk to Full Help if it offered a broad set of capabilities, including telephony, ticket analytics, website support widgets, live chat, and self-hosted deployment options.
- Switched to or considered
- Full Help
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“Then I would switch from ZenDesk”