Workaround · Data export & migration · Blocks work
Stays on Zendesk to avoid migration and live-chat re-setup
1 source thread · first seen 2023-12
Summary
The user tolerates Zendesk because porting documentation and setting up live chat on another vendor would take about half a day, making the potential savings not worthwhile.
- Affects
- SaaS business owner
- Workaround
- Keeps using Zendesk instead of migrating to save $50 per month.
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“I stick to it because I know how hard it is to port my docs over and re-setup the live chat”