Friction

Feature request · Integrations · Annoyance

Link bug reports to Zendesk customer tickets

1 source thread · first seen 2021-04

Summary

The commenter wants a bug-tracking tool that connects bugs to related Zendesk tickets and supports updates to severity and impact across systems. They describe this integration as key to coordinating customer support and engineering work.

Evidence

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“Zendesk integration would be nice”

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