Friction

Switching reason · UI & usability · Causes churn

Team chose Slack after Zulip's learning curve and mobile gaps

1 source thread · first seen 2022-06

Summary

A team liked Zulip's threading but found the learning curve steep for non-technical members and the mobile app missing key features such as share sheet integration. They ended up on Slack instead.

Affects
team with non-technical members
Switched to or considered
Slack

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“the learning curve was steep for non-technical members and the mobile app lacked a couple of key features”

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