Friction

Pain point · UI & usability · Blocks work

Zulip UI hard to recommend to non-technical users

2 source threads · first seen 2021-12 · last seen 2022-10

Summary

A long-time community participant says Zulip's interface is a major weakness and that requests for UI redesign have met resistance. They expect only small tweaks.

Affects
teams with non-technical users

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“the UI is not something you could recommend to a non-technical user”

“It looks like brutalist design applied to UI”

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