Friction

Feature request · Permissions & security · Blocks work

Guest users that cannot see or message other users

1 source thread · first seen 2018-12

Summary

For use cases like customer support, teams want a more limited guest role whose members cannot message or see users outside shared channels.

Affects
teams with customer support guests

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“folks often want to have a more limited guest user feature, where the guests are unable to send PMs to or otherwise interact”

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