Friction

Pain point · Integrations · Blocks work

Office 365 mailbox inbox creation fails after authorization

3 source threads · first seen 2022-07 · last seen 2024-02

Summary

Adding a Microsoft 365 mailbox redirects back to the dashboard without creating an inbox, with a nil downcase error in the logs despite following the Azure setup docs.

Affects
self-hosting admins using Office 365

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“Whenever I try to add an Office 365 mailbox after logging in and authorizing the account”

“it initially pulled some emails but failed to fetch any new ones”

“all attachments will be created again and again”

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