Friction

Pain point · Setup & onboarding · Blocks work

SMTP via AWS SES fails after configuring env in v3.0.0

3 source threads · first seen 2021-10 · last seen 2023-09

Summary

Despite following the SMTP docs, outgoing mail fails with a sendmail delivery error when configured with AWS SES.

Affects
self-hosting admins using AWS SES

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“Mail::Sendmail::DeliveryError: Delivery failed with exitstatus 1”

“none of the agent verification emails are being received”

“Email fails to send (new signups, transcripts)”

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