Friction

Switching reason · Pricing & plans · Causes churn

Marketing automation pricing required multiple paid hubs

1 source thread · first seen 2022-05

Summary

The company chose Customer.io instead of HubSpot because its single workflow needed email and webhook automation, which required paying for both Marketing Hub and another hub at about $900 per month.

Affects
Startup
Switched to or considered
Customer.io

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“would have had to pay $900/month even after the startup discount”

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