Pain point · Mobile · Blocks work
Mobile ticket links fail to open the tagged comment
1 source thread · first seen 2025-10
Summary
When the user taps a ticket-comment link from a notification, the app opens but does not navigate to the ticket. They have to open the app first and then tap the link again.
- Workaround
- Open the app first, then tap the ticket link.
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“it just opens the app and does nothing”