Friction

Switching reason · Pricing & plans · Causes churn

Five-seat minimum makes the next tier too costly for a two-person team

1 source thread · first seen 2024-04

Summary

A two-person sales team is considering migrating because accessing needed features requires moving to a tier with a five-user minimum, including three unused licenses.

Affects
Small sales team of two

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“only issue is they only do a 5 user minium at the next tier and I cannot justify paying for three unused user licences”

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