Friction

Switching reason · Reliability & bugs · Causes churn

Mandrill acquisition disrupted account setup

Part of the theme “Mandrill changes disrupt accounts and setup” · 4 reports · see them all

1 source thread · first seen 2018-12

Summary

The commenter had to create a new Mailchimp account after being told Mandrill had been acquired, shortly before releasing an app. The experience reinforced their decision to stop using third-party email services and move to a self-hosted server.

Affects
App developer
Workaround
Set up a self-hosted Mail-in-a-Box server on a DigitalOcean VPS.
Switched to or considered
Mail-in-a-Box

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“I got a notice saying "Mandrill has been acquired by MailChimp" and I would need to create a new account with MailChimp”

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